Parent Registration Guide
A step-by-step walkthrough of how to onboard new families using the digital registration system.
Childminder: Send an Invite
The process starts with you (the Childminder) sending a secure invitation to the parent.
- Open the Mobile App and navigate to the Children tab.
- Tap the + Add Child button (or the + FAB).
- Select Invite Parent from the options.
- Enter the parent's Email Address and the Child's Name.
- Tap Send Invite. The parent will immediately receive an email with a unique registration link.
Note: The child will appear in your list as "Pending" until the parent completes the registration.
Parent: Create Account & Register
Parent Registration Walkthrough
Video: Parent Registration Walkthrough
The parent receives the email and completes the digital forms.
A. Create Account
Clicking the link in the email takes them to the encrypted Parent Portal. They will be asked to create a password to secure their account.
B. Digital Registration Form
Once logged in, they are guided through a comprehensive registration form covering:
- Validating Information: Confirming names and dates of birth.
- Medical Information: Allergies, dietary requirements, and GP details.
- Emergency Contacts: Adding authorized pickup persons.
- Consents: Digitally signing permissions for photos, outings, and medical aid.
Childminder: Review & Approve
Once the parent submits the form, you will be notified.
- Open the Mobile App. The child's card will show a "Review Needed" status.
- Tap the child card to review the submitted information.
- Check the medical info, consents, and contact details.
- If everything looks correct, tap Approve Profile.
Success! The child is now fully active in your setting. You can start logging diaries, attendance, and observations immediately.
Childminder: Generate Contract
Now that the child is active, you can create a formal contract.
- Still on the Child Profile in the app, tap the Contracts tab.
- Tap the Generate Contract button.
- Confirm the contracted hours, fees, and standard terms.
- Tap Generate & Send. This creates a digital contract and notifies the parent.
Final Step: Signing the Contract
After approval, the Childminder will generate a contract.
Review & Sign
- Log back into the Parent Portal.
- Navigate to the Contracts tab in the navigation bar.
- Click Sign Contract on the pending agreement.
- Review the terms, enter your full name as a digital signature, and submit.
Done! The contract status will update to "Active" and a copy will be available for download.