Logging a Safeguarding Concern

Record a professional safeguarding concern with the right detail — category, Voice of the Child, and case status — from first log to closure.

Written byDaniel Broadhurst (Founder)|Published: 18 June 2026|
Ofsted Aligned

Logging a Safeguarding Concern

Video Walkthrough

This is different from an Accident Report or a Behavioral Incident Log. Those cover things that happen in your setting. The Safeguarding Concern Log is for something more serious: a professional concern about a child's welfare — something you've observed, something a child has said, or something that doesn't add up. What you write here may end up in a referral to children's social care or the police. Treat every entry with the weight that deserves.

⚠️If a child is in immediate danger

This log is for recording a concern after the fact. If a child is in immediate danger, call 999 first. Write up the record once the child is safe.

Where to Find It

  1. Open the Tools tab
  2. Tap Compliance Logs
  3. Tap Safeguarding Log
  4. Tap the + button to log a new concern

This list also shows every concern you've recorded, with a Filter by Child selector at the top if you need to review one child's history.

What Each Field Is For

Child (Required)

Who the concern is about. This links the record to that child's profile.

Date and Time (Required)

When you observed or were told about whatever prompted the concern — not necessarily when you're filling in the form. Adjust the date and time picker if you're recording this after the fact.

Location

Where the concern arose, if relevant — e.g. "Garden", "Nursery pickup", "During settling-in visit". Free text, and it's fine to leave blank if location isn't relevant to the concern.

Category

Choose the category that best fits what you're recording:

  • Physical
  • Emotional
  • Neglect
  • Sexual
  • Other

Defaults to Physical — change it deliberately, don't leave it on the default by accident.

Nature of Concern (Required)

Describe, in your own words, what you observed, heard, or were told. This is the core of the record — write it as soon as possible after the event, while it's fresh, and stick to what you directly observed or were directly told rather than your interpretation of it.

Body Map (Injuries)

If the concern relates to a physical injury, use the same digital body map used elsewhere in KinderStart to mark exactly where on the child's body you saw something. Precision here matters — "bruise on arm" is far weaker evidence than a marked location on a body diagram.

Voice of the Child

What did the child say, in their own words, or how did they react? This field exists because children's own statements are the thing most often lost or paraphrased away when a concern is written up after the fact. If a child says something like "Daddy hurt me" or reacts with fear to a particular person or place, record it as close to verbatim as you can — don't reword it into adult language, and don't leave it out because it seems to conflict with an adult's explanation elsewhere in your records.

Record it exactly

Children's disclosures are frequently dismissed or diluted when an adult explanation is accepted at face value instead. Write down what the child actually said, even — especially — if it doesn't match what a parent or carer has told you.

Action Taken

What you did in response — for example, monitoring the child, speaking to a parent, contacting your Designated Safeguarding Lead, or referring to your local authority's MASH (Multi-Agency Safeguarding Hub).

Who Reported This? (Required)

Your name and role, or whoever raised the concern. This establishes who observed and recorded it.

Witnesses

Anyone else who saw or heard what you're recording — other staff, other parents present at the time, or other professionals.

Case Status

Every concern carries a status, shown as a row of selectable pills:

  • Open — newly logged, no action taken yet
  • Investigating — you or an external agency are actively looking into it
  • Closed — resolved, with no further action needed
  • Archived — retained for your records but no longer active

A concern starts as Open by default. Move it through Investigating and on to Closed or Archived as the situation develops — the status is part of the permanent record, so update it as things change rather than leaving every concern sitting on Open.

Saving, Editing, and Deleting

Tap Save Securely to save the record. Once saved, opening a concern from the list shows it in read-only Concern Details view, with two icons in the header:

  • The pencil icon lets you edit — you'll be asked to confirm ("Are you sure you want to edit this record?") before the form unlocks.
  • The trash icon permanently deletes the record, after a confirmation warning that this action cannot be undone.

💡Think before you delete

Unlike Accident and Incident records, which KinderStart locks against deletion for 21 years, a safeguarding concern can be deleted outright. Only remove a record if it was created in error — a genuine concern, once resolved, should be moved to Closed or Archived, not deleted.

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